Request for Information under the Code on Access to Information - Tender Documents and Contract Specifications for "Big Waster" Agency Services
Dear Environmental Protection Department,
Under the Code on Access to Information, I would like to request procurement records and service contract specifications concerning the external management of "Big Waster" (大嘥鬼) digital marketing campaigns.
1. Please provide copies of the tender documents, tender briefs or Invitation to Tender (ITT) specifications issued by EPD (or by a procurement agent acting on its behalf) for the social-media-management and public-relations services featuring Big Waster in the most recent procurement cycle. If part of a contract contains commercially sensitive information, please redact only those parts and release the remaining tender specification schedules and KPI clauses.
2. Please state the specific Key Performance Indicators, required deliverables or evaluation benchmarks stipulated in those tender documents or contracts, making clear whether they measured engagement (likes, reach, follower counts) or a change in food-waste behaviour.
3.Has any survey or impact report measured food-waste behaviour attributable to Big Waster specifically (rather than to the Food Wise campaign as a whole), and if so, what did it measure, against which baseline, and when was it completed? If no such report exists, please confirm that none has ever been produced.
Thank you for your assistance. I look forward to your response within the standard timeframe.
Yours faithfully,
Luo Ki Lucia
Thank you for your email. This is to confirm receipt of your email and a
reply will be sent to you where necessary.
Environmental Protection Department
(The above message is generated by an auto-reply program.)
謝謝閣下的電子郵件，有需要的話，我們會盡快給你回覆。
環境保護署
（以上為電腦自動發出的訊息。）
Dear Sir/Madam,
Thank you for your email dated 5.10.2026.
Further to the auto-reply, we would like to inform you that we are
processing your enquiry.
Regards,
Isaac HAN
Environmental Protection Department
Dear Luo Ki Lucia,
We have received your request for Tender information and KPIs for the
social media management and public relations services featuring Big Waster
dated 5 October 2026 through the Code on Access to Information. Please
find our reply as below. Thank you
Question:
Please provide copies of the tender documents, tender briefs or Invitation
to Tender (ITT) specifications issued by EPD (or by a procurement agent
acting on its behalf) for the social-media-management and public-relations
services featuring Big Waster in the most recent procurement cycle. If
part of a contract contains commercially sensitive information, please
redact only those parts and release the remaining tender specification
schedules and KPI clauses.
Reply:
Please find the attached for the invitation of quotation document for the
project “Provision of Maintenance Services for the Big Waster’s Facebook
Page and the Big Waster’s Instagram Page from November 2026 to October
2027” issued on 29/09/2026.
[See attachment "Combined quotation document_26-02530.pdf"]
Question:
Please state the specific Key Performance Indicators, required
deliverables or evaluation benchmarks stipulated in those tender documents
or contracts, making clear whether they measured engagement (likes, reach,
follower counts) or a change in food-waste behaviour.
Reply:
The relevant key performance indicators and required deliverables can be
found in Section 3 of the Services Specifications of the above attachment.
Question:
Has any survey or impact report measured food-waste behaviour attributable
to Big Waster specifically (rather than to the Food Wise campaign as a
whole), and if so, what did it measure, against which baseline, and when
was it completed? If no such report exists, please confirm that none has
ever been produced.
Reply:
Since its launch in 2013, the Food Wise Hong Kong Campaign (the Campaign)
promotes a “food wise and waste less” culture, and instill behavioral
changes in the community to avoid and reduce the generation of food waste
at source through various schemes and activities. The Campaign’s mascot,
Big Waster has been deeply rooted in the public consciousness and it has
become the Environment and Ecology Bureau's ambassador to promote various
environmental initiatives in Hong Kong. There is no survey report on food
waste behavioral changes attributable to Big Waster.
Environmental Protection Department
From: EPD_Enquiry/EPD
Sent: Monday, October 5, 2026 10:59 AM
To: '[ATI #1646 email]'
<[1][ATI #1646 email]>
Subject: Re: *Restricted: E(26/8021)Access to Information request -
Request for Information under the Code on Access to Information - Tender
Documents and Contract Specifications for "Big Waster" Agency Services
Dear Sir/Madam,
Thank you for your email dated 5.10.2026.
Further to the auto-reply, we would like to inform you that we are
processing your enquiry.
Regards,
Isaac HAN
Environmental Protection Department